Job No: SVFX996


Celebrating over 25 years in the industry, Scanline VFX specializes in creating complex visual effects for high end, block buster feature films with studios worldwide: Vancouver, Los Angeles, Munich, and Stuttgart.    Founded in Germany, the company expanded to Los Angeles in 2007 and opened the largest studio in beautiful Vancouver, British Columbia in 2011.  In 2015 it won the Emmy for Outstanding Visual Effects for their work on Game of Thrones.  Scanline VFX has received multiple Academy Award Nominations for Best Achievement in Visual Effects: 2014 for Iron Man 3 and in 2010 for its work on director Clint Eastwoods Hereafter.  We are also well known for our proprietary, in-house fluid effects software Flowline, for which it received a 2008 Scientific and Technical Achievement Academy Award.

Today, it is one of the biggest names in the industry and the go-to studio for creating epic, breathtaking cinematic moments.  Current productions include: Justice League: Part 2, Meg, Black Panther, Tomb Raider, Aquaman, and several other projects to be announced soon.

Recent projects include Guardians of the Galaxy: Vol. 2, King Arthur: Legend of the Sword, Power Rangers, The Promise, Batman vs Superman: Independence Day Resurgence, Ben Hur, Miss Peregrine's Home for Peculiar Children, Dawn of Justice, Game of Thrones, Furious 7, San Andreas, The 5th Wave, Point Break, Hateful 8, and In the Heart of the Sea.  Past films include Exodus, The Hunger Games Mockingjay, 300: Rise of an Empire, Captain America: Winter Soldier, White House Down, Godzilla, The Wolf of Wall Street, Snowpiercer, Journey 2, Blackhat, Man of Steel, Iron Man 3, Looper, Cloud Atlas, A Good Day to Die Hard, The Amazing Spiderman, Divergent, Pompeii, Iron Man 3, Into the Storm, The Avengers, Battleship, The Invasion, Poseidon, Immortals,  Super 8, 2012, Hereafter, 300, Poseidon, and The Chronicles of Narnia: Prince Caspian.

Scanline VFX offers a leading edge creative, collaborative team environment working with brilliant talent from around the globe. Located in the heart of downtown Vancouver, BC the studio is steps from transit, the best in the city's trendy Yaletown dining and Robson high street shopping. On site amenities include a lounge/nightclub with big screen projector tv, pool table and foosball tables, over-sized patios and rooftop deck kitchen & BBQ areas, secure bicycle storage, massage chairs, showers and lockers. Experience fun team events, parties, sporting activities, local business discounts and much more.

Seeking a challenge where you will do the best work of your career? 

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IT Help Desk Coordinator


Scanline VFX is looking for an IT Help Desk Coordinator to join our team. An ideal candidate should have an interest, and background in Business Management, and/or Computer Science. As IT Coordinator you will work alongside the IT Leadership team to manage the day to day operations of the Scanline VFX’s IT departments in Vancouver and LA studios.


  • Prioritize, assign, and follow-up on IT requests/tickets submitted via the issue tracking system.
  • Assist with the design, implementation and enforcement of policies and procedures.
  • Assist Head of Engineering with strategic planning.
  • Generate department performance and progress reports for IT and Executive Management.
  • Project Management (establish milestones/timelines, hather project updates and report on progress.)
  • Monitor, track and provide feedback on team performance.
  • Monitor inventory levels and order hardware/software as needed.
  • Establish and maintain relationships with service providers and vendors.
  • Create purchase orders, track purchases and reconcile credit card statements.
  • Schedule/Assist with weekly IT meetings; Take notes and follow up on action items.
  • Schedule weekday, weekend and on-call shifts.


  • Degree or Diploma in Computer Science, Network Administration or Business Administration (preferred)
  • 1-2 years’ experience working in information technology/help desk environment.
  • Understanding of basic computer components.
  • Familiarity with Window’s and Linux operating systems
  • Familiarity with VFX workflow and software (preferred)
  • Excellent communication and customer service skills; understand end-user needs and convey them in technical language to other IT professionals.
  • Experience working with ticketing systems (preferred)
  • Able to work independently with minimal supervision; strong trouble shooting/problem solving ability


+Extended Medical
+Disability Insurance
+Dental Insurance



    We want to be able to reach you easily and much of our correspondence is via email and this helps us keep your information together in one file. That way you're not lost in the system.
  • RESUME - Include in your resume the names of the company's you worked with and the dates you were there. Max 2 pages.
  • COVER LETTER - tell us a little about yourself and what makes you the ideal candidate.

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